Tourism and Hospitality Businesses Essay Example | Topics and Well Written Essays - 6250 words

Tourism and Hospitality Businesses - Essay Example In this regard, an effective brand positioning strategy will be formulated for the company through identifying the current scenario of the industry in the respective industry in this study. Furthermore, the report will also incorporate the roles of different stakeholder groups along with the significance of marketing audit process in Thomas Cook. 2.0. Analysing the Fundamental Structure and Goals of Thomas Cook Group Plc Thomas Cook Group Plc (TCG) is recognised as one of the renowned and most successful brands in the global tourism and hospitality industry. The organisation has been performing with a consistent growth marketing its wide range of exceptional tourism and hospitality facilities to the global clients. In relation to the business structure and strategic goals of the company, it is widely accepted that the organisation highly seeks to develop its growth through complying with its fundamental guiding principles (Thomas Cook Group Plc, 2013). The fundamental structure of TC G has been thus considerably focused on empowering customer experiences through its exceptional leisure travel facilities and practices. In this context, the business structure of the company can be regarded as one of the major and crucial parts which ensure to accomplish its desired business goals in the global tourism and hospitality industry. The business structure of TCG also tends to comply with numerous groups and individuals who are highly committed to abide by the strategic direction of the company deciphering extensive stakeholder engagement (Thomas Cook Group Plc, 2010). Fig: Board Composition structure of TCG Plc. Source: (Thomas Cook Group Plc, 2009) The major divisions in the organisational... This essay approves that the Human Resource Management division of TCG can also be regarded as one of primary contributors which have empowered the organisation to meet its ultimate financial and operational goals. In this regard, the HRM division of the company tends to follow well-structured and specific as well as transparent principles which are likely to improve the performance of the employees and ensure to increase the ultimate productivity of the organisation. Moreover, the HRM department of the organisation comprises adequate measure throughout the organisational structure that enables the employees to continuously reinforce their capabilities. This report makes a conclusion that TCG has been recognised as one of the major dominant and reliable tourism and hospitality organisations which intend to reinforce its performance through developing its business structure and its predetermined business goals in accordance with the external market changes. The business structure of the organisation is highly authenticated in accordance with its stipulated business objectives and goals which further indicate long term sustainability of TCG in the fiercely growing tourism and hospitality industry. In this regard, adequate significant of TCG towards the analysis and compliance of the organisational policies with the current industrial circumstances can provide adequate support to TCG in terms of increasing its efficiency of delivering exceptional tourism and hospitality packages to the global clients. In this context, the company should highly emphasise on preserving effective balance between the internal and external groups of stakeho lders.

Distress Essay Example | Topics and Well Written Essays - 2500 words

Distress - Essay Example She first felt the lump in her breast a month prior to admission. She was advised by her GP to have a mammography and the tests revealed that she had a mass in her breast. Further laboratory testing revealed that the mass was malignant and that cancer cells have already metastasized to her liver. She was immediately scheduled for double mastectomy and subsequent chemotherapy. After the surgery, it was discovered that cancer cells also metastasized to her colon. Another surgery is being scheduled to resect the mass in her colon. She is now feeling a lot of distress, mainly because of her children and her family. She is also feeling distress because of her impending surgery and her chances of beating the disease. She fears also the chemotherapy which may or may not work. She mostly fears for the people she will leave behind, who will take care of them, and guide them as children and as young adults. She is also distressing about the pain she knows she might experience as her disease wo uld progress. And finally, she is also distressing about whether or not the medical remedies they are using would work in managing her symptoms and in possibly prolonging her life. She is in a constant state of anxiety, at times she is tearful, and at other times she is panicking. She often wrings her fingers in an obvious state of agitation and concern for her family. She also sometimes displays anger at no one in particular. At which time, she would snap at her health care givers and even at her family members. She often immediately regrets these incidents and would cry about them. At times, she would be sad and melancholy and mostly just insist on sleeping. She would also manifest a brooding and contemplative attitude; these times often lead to moments of worry and of anxiety about herself and her family’s future. She also tries to comfort her family members and just try to be strong for them; but undeniably, there are times when she is very much agitated and anxious about her condition. During these times, she registers with elevated heart rates, breathing rates, and blood pressure rates. She has had no major medical problems. Prior to giving birth to her first child, she has had no history of hospitalization. She is slightly overweight, but not overly so. She has no history of drug and alcohol abuse. She is not a smoker, and only indulges on a glass of red wine during weekends. She tries her best to maintain a healthy diet of fruits and vegetables, but she has not been able to maintain such a diet because her children are picky eaters and they dislike vegetables. Her diet mostly consists of rice, red meat, chicken; breads; potatoes, peas, carrots, fish, legumes, and fastfoods. She was diagnosed with hyperglycemia a year prior to her current admission, but such issue was resolved within one month of taking medications. She has had normal pregnancies for her three children and has carried them all to term. Her menstrual periods have been regular sinc e she first had them; but about a year ago, she started to miss periods. She did not have herself checked because she thought she was already going into menopause. She also experienced some tenderness in her breasts 2 months ago, but she did not feel much pain from the tenderness so she again did not go to her GP for consult. She felt dizzy and nauseated two weeks prior to admission and sought her GP for a consult. She was given medications for a stomach virus. After a day of taking the medications,

A Look At Don Bosco Religion Essay

A Look At Don Bosco Religion Essay St John Bosco, also known as Don Bosco, is the subject of this paper and, as all saints of the Church, he has mediated in this world the presence of Christ to a multitude of people during his lifetime and most particularly to the youth of his area in Italy. For my part, I did not grow up Catholic and so was not afforded the opportunity to be exposed to and explore the long list of saints in the Church. This deficiency is being filled as I become more and more aware, through my encounters with people in various ministries since becoming Catholic, of the many saints influencing and encouraging peoples lives. This particular saint, with his focus on youth, might have been helpful in providing an appealing framework focusing on education and spiritual growth especially due to the fact that it was coming from an adult who seemed to understand the needs and desires of young people. During my search for a saint to write on for this paper, John Boscos name was presented to me as someone whos e situation in life speaks to the needs of people today, especially to the needs of youth who are the future of the Church. During his lifetime, St John Bosco also had to deal with many intrusions of anti-Catholicism. He lived during at time within Italy that was not conducive to publicly confirming the Catholic faith. The public State was not only wary of the activities of the Church but also actively worked against the Church by promulgating anti-Catholic laws and promoting dissent of the magisterium of the Church. The many vicissitudes he had to contend with and overcome can be seen, to various degrees, in todays world. His methods and approaches in confronting the anti-Catholicism of his day are also very prescient to the concerns and troubles of our world today. At the time of the birth of St John Bosco in 1815, Italy was not yet unified and consisted of ten different regional states. The Italian peninsula had always been made up of several independent kingdoms and the Papal States cut across the Northern half. During the reign of Napoleon Bonaparte, the pope had been imprisoned and the Papal States were under control of the Napoleon Regime. The Congress of Vienna in 1815 marked the end of this regime and the Papal States were returned to Pope Pius VII. The pre-Napoleon boundaries of the other Italian kingdoms were also given back to their former rulers (prelates, 82-83). This time period also gave rise to the notion of unification of the Italian States and this was cultivated and influenced by the French Revolution and American Revolution. With this notion, the monarchical form of government came under fire as more and more of the populace was filled with the enthusiasm of thinking authority came from themselves and not God. With traditiona l forms of government wanting to be ended, the Holy Sees temporal authority was also targeted. This encouraged the anti-clericalism that was rampant during the time of John Bosco and it was this environment that promoted the unique and diverse methods he employed in his ministry. John Bosco faced a multitude of opposition from the revolutionaries as they saw him as clergy. As clergy, he was a representative of the Church who was headed on earth by the Pope. The Pope ruled over the Papal States and the unwillingness of him to relinquish them was a barrier to unification. This barrier made John Bosco an enemy. John did not start out wrangling with revolutionaries. His humble and impoverished beginnings lie in a small village called Becchi just outside of Turin, the capital of the Piedmont region in Northern Italy, in 1815. The death of his father when he was two years of age left him in the hands of his mother, Margaret, who would have a great influence in his young life as well as helping him in his ministry later in his life. As a single mother taking care of three boys, John being the youngest, and an elderly mother-in-law on a small farm, she nurtured and guided John in his vocation to the priesthood and in his mission to serve the radically poor. She was his model in early life, watching her generously share what little the family had with the poorer neighbors and transients, giving not only food and shelter, but kind words to salve their souls. The Dream When John was nine years of age, he had a dream that would recur many times over his life and that he would later recognize as the vision and course of his future vocation. In this dream, he found himself surrounded by a bunch of boys. Some were laughing, singling and playing, but others were fighting and using foul language. Losing his temper, he tries to stop the boys from fighting with his own fists, but this makes the situation worse. Then in the middle of the group fighting, a noble looking man appeared and they all stopped to stare at him. The man told John that the only way to win over these boys is with the heart and not the fist. The man then told John that he was the son of the mother whom Johns mother taught him to salute three times a day. The man said he would the woman to him and John will be able to do everything easily. The man disappeared and the boys surrounding John turned into wolves and other wild animals. With fear, he turned and found a glorious and gracious la dy at his side. The woman told John to look at the vision of his future work. She said that what John must do for these animals, he must do for all her children. In order to succeed, she said, he must be humble and strong. With this, the wild animals turned into sheep and lambs cavorting about him. The woman then assured John that she would be with him and she would give him guidance and support in his life.

Identify and Explain Communication Relationships

Promote Communication in health, social care or children’s and young people’s settings 1. 1 Identify the different reasons people communicate Communication is very important and can be non-verbal: making eye contact, body language and gestures, verbal: talking, singing, listening and responding, and written. People communicate usually to provide or receive information. The information provided can be passed on and used for teaching and learning. It is also used to share our ideas and thoughts, to interact with others, and to understand others.Communication allows us to make decisions, to inform others, to resolve conflicts and problems, and to meet social and physical needs. We need to communicate in a nursery especially, as it is part of child development. Communication allows for connection with a young child, and enabling positive relationships to build by sharing and relating information. We also use communication whilst experiencing different things, such as new fo od, which allows everyone to express their ideas and extend their vocabulary. . 2 Explain how communication affects relationships in the work setting Communication in the workplace is a system for sending and receiving messages. Communication is a process that enables us to have good relationships with parents, colleagues, and children. Good relationships can create a welcoming and secure atmosphere for the children. This then helps the child to settle in and feel relaxed. Children are ‘social learners’, and learn by copying other people.Adults working with them should model good communication, both speaking and listening, so children will learn from them. Children need to know that they are being listened to and heard. This helps them to build up trust with adults, and promotes better relationships. The more you learn how to listen to the child, the better you will be able to assess their abilities and interests, and planning for their next steps in learning and develo pment. You will also get to know them well and then you can support their emotional needs by being in tune with them.The better and sooner children learn to communicate, the more easily they will form friendships and their confidence and self-esteem will increase. Very young children often aren’t able to express their thoughts and feelings in words, so it is important that adults working with them can listen carefully, and help children to learn how to express themselves. Good relationships also benefit the quality of interaction between the setting and the parent. Parents are more likely to share information, make comments and take an interest in what their child has been doing.This also benefits the child as additional information will be passed on to help the practitioner meet the child’s needs. There also needs to be good communication between staff members in the setting so they can enjoy their work. A good relationship in a team means that during times of stress and difficulties, practitioners can support each other. If there is lack of communication between staff members, vital information may not be passed on, and the child’s safety could be affected. This could be what a child’s allergies are, or who will be picking the child up. ConfidentialityConfidential information is information of some sensitivity, which has been shared in a relationship where the person giving the information understood it would not be shared with others. This also means the discretion in keeping secret or private information. All childcare settings must intend to fully respect the privacy of children and families. It is good to try and ensure that all parents and carers can share their information in the confidence that it will only be used to enhance the welfare of their child. Settings can respect confidentiality in the following ways: Allowing parents to have access to files and records of their own children, but do not have access to information about any other child. * Staff will not discuss personal information given by parents with other members of staff, except where it effects planning for the child’s needs. All staff is aware of the importance of confidentiality in the role of the key person. * Any concerns relating to a child’s personal safety are kept in a secure, confidential file and are shared with as few people as possible on a â€Å"need to know† basis. Personal information about children, families and staff is kept securely in a lockable file. * Issues to do with employment of staff, whether paid or unpaid, remain confidential to the people directly involved with making decisions. * Students attending the nursery on placement are made aware of the confidentiality policy and are required to respect it. Multi-Agency Approach to Communication Unifying Communications for a Safer Response The Programme is funded jointly by the Department of Communities and Local Government, National Policing I mprovement Agency, Cabinet Office and the Department of Health.The Public rightfully expect a  quick and effective  response from the emergency services and responder community. Experience  of major incidents and large scale events have highlighted the requirement for responders to communicate more effectively. Common communications tools are available, including Airwave radio and data tools such as the National Resilience Extranet. Airwave is the common radio platform in use by the Police Service, Ambulance Trusts, Fire and Rescue Service and those responding within the Civil Contingencies Act, 2004.The exchange of critical voice and data information between emergency responders is essential to: * Maximise the opportunity for  an effective  provision of services to the Public * Minimise risks to the public and emergency services personnel * Alert personnel to an immediate hazard * Support decision-making by Commanders * Assist in the creation and maintenance of a Common O perating Picture (COP) * Deliver a common operational approach across borders at emergencies, incidents and events http://www. pia. police. uk Communicating with children It is important to communicate clearly with young children as it helps them to understand what is expected of them, and they also learn to become good communicators themselves. Good communication:- * Check that you have their attention * Make good eye contact * Use positive facial expressions and body language * Use a friendly tone of voice * Call children by their preferred name * Keep sentences to the point * Listen to what the child says them respond Do not be sarcastic * Think about children’s language level and needs * Remember that they may not know phrases and words such as ‘a couple’ To build a good relationship with children, it is important that you encourage them to interact with you. This should be in a relaxed and natural way. Sometimes rather than telling a child what to do, you ma y ask them what they think and allow them to make suggestions. Listening plays a vital role here and teaches the children how to listen.Adapting communication to meet the individual needs of children Every child is different, so it is important to think about the communication needs of each individual child, and then adapt your approaches accordingly. For example, a child who stammers will need more opportunities to talk calmly in unhurried situations, away from other children who may interrupt. Another example is a child who has English as a second language. In this case, you may need to simplify sentences or use visual cues. They may need a little more time to respond.If there are particular difficulties with a child, firstly you need to talk to parents as they know what works best for their child. If these strategies don’t work, you may need to contact a speech and language team to try and extend these strategies. For example, a visual approach alongside spoken word, to he lp children understand the meaning, or a pictorial system which allows the children to show what they want by photographs. A child with a hearing loss may benefit from communicating in areas that are well lit, and away from distracting background noises.Recognising communication differences and difficulties It is important to learn about what a particular child is use to. If you have parents of different cultures or nationalities in the setting, take note of how they interact and communicate with children. For example, a parent may kiss and hug their child more, so their child will be used to a much more active style of communication. The use of eye contact and body language also vary across languages and cultures. The gesture for ‘no’ may be different so it is good to learn by watching and taking an interest in the way parents interacts with their children.There are many reasons why a child may have delayed speech or communication difficulties. If early intervention ca n take place, it could make a significant difference. Environmental causes include: Parents/carers or practitioners being ‘too busy’ to talk to the children Lack of understanding by parents/carers or practitioners of the importance of talking and listening to children Meal times not being shared with adults Noisy home environment – radio always on Child being left alone for long periods of time Children with communication difficulties do not necessarily have any learning impairment.It is important to not assume that a child’s ability to understand, listen and learn is diminished because of difficulties in communication. It is also essential to ensure that the child is not being bullied or teased by the other children. If so, it must be prevented straight away as there are many effects such as a decrease in confidence and self esteem. Type of difficulty| Examples/Characteristics| Speech and Language Delay| A child with these difficulties follow the normal p attern for speech and language, but at a slower rate or later than usual. Emotional Problems| Being withdrawn and fearful of adults. A child with emotional problems is usually a result of abuse or neglect. | Expressive Difficulties| The child finds it hard to convey thoughts in words. For example, a child may say ‘chair’ meaning ‘table’ but does fully understand the difference between the two. | Stuttering| Most children go through a phase of not being able to pronounce words in the accepted way, repeating words and not being fluent. If a stutter does develop, it will be between the age of two and five years.Children who have a stutter have difficulty in coordinating the airflow in their mouths and the muscles around their mouths. Stressful situations, such as talking in front of a group, can make it worse. It is very important to allow the child to speak and not finish their sentences. You can help with props and provide lots of reassurance. Referral to a specialist may be required. | Specialists include: * Translation services * Interpreting services * Speech and language services * Advocacy services

What Is the Cause of Sea Piracy

Most sea piracy is a crime of opportunity. Pirates, like other criminals, avoid operating in difficult environments. If controlling factors are not present then the possibility of piracy grows along with the severity of pirate attacks. The main reasons for piracy are not exclusive to crimes against ships. Social acceptance, lack of legal consequence, chronic unemployment, and opportunity all play a role in supporting a criminal enterprise. Social Acceptance of Piracy Even in this modern era of shipping, there is an occasional port where the population imposes an unofficial tax on visiting vessels. This is usually burglary of equipment or stores and many times there is no contact between pirates and crew. This type of crime is as old as shipping and has little economic impact on large operators. Any theft has the potential to cause additional losses if critical gear or supplies are stolen. The type of piracy that costs the shipping industry an estimated seven to fifteen billion dollars a year is very different from crimes near ports. This type of situation usually includes pirates holding the crew and vessel for ransom. Some hostage situations last over a year and captives die from malnutrition or disease. When ransoms are paid they can be millions of dollars. In the areas where pirates are operating there is public acceptance of their activities. In economically depressed areas these crimes bring additional funds into the economy. The majority of the money will go to financiers from outside the community but many pirates living nearby will spend with legitimate local merchants. Chronic Unemployment In this case, we arent talking about the type of unemployment familiar to residents of developed nations. Chronic unemployment in developing areas means not ever being able to find a job. So some people may only have occasional informal work and there is little opportunity in the future. There is a long-running argument over how to deal with piracy which can be summed up as feed them or shoot them. This argument is extreme at both ends of the spectrum but does show poverty is a significant motivator for pirates. The life of a pirate is difficult, and often ends in death, so desperation is almost always a precursor to piracy. No Legal Consequences Its only recently that pirates faced legal consequences for their actions. The pirates of a small private sailboat, the S/V Quest, were tried in U.S. Federal Court after all four U.S citizens aboard were killed. Combined European Naval Forces operations in the Arabian Sea have led to many arrests and some convictions. Legal strategies change often as some pirates are charged in their countries of residence while some are charged based on the flag of the pirated vessel. In some cases, trials take place in nations adjacent to the location of the crime. This is true of Kenyan pirate trials of Arabian Sea pirates. The legal system will eventually develop to the point where international law is able to impose strong sentences on pirates but right now there are many loopholes and the potential reward outweighs the risk. In 2011 the IMO released a document to offer advice for the use of armed personnel on ships which quickly led to a large number of security companies being formed and hired by shippers able to pay $100,000 and up for armed security teams. Less professional teams out for revenge occasionally tortured or killed surrendered pirates. One security team set fire to a small pirate skiff filled with bound pirates and the video was widely circulated online as a warning. Pirate Opportunities Certain types of situations can lead to a kind of nationalistic piracy. This is often a territorial dispute over nautical borders or resources. The 20-year span of increasing pirate attacks off the coast of East Africa is due to a fishing dispute where Somali fishermen took control of boats of other nations fishing in their territory. A long-running civil war left the country without a government or the ability to patrol their waters. Eventually, the fishermen were regarded as protectors of the fishery and supported by the community. Later, after ransoms were being paid regularly, some pirates realized an oil tanker was worth more in ransom than a wooden fishing boat. This is how months-long standoffs for the control of ships and crew came to be commonplace in the areas of East Africa.

The Importance of the Human Relationship with Animals

Human beings have always looked for similarities between themselves and other people as to gain common ground. However people also attempt to make connections between themselves and the more primal parts of nature. Animals have been along side people for centuries and them being by our side we’ve assigned them certain traits and meanings as an attempt to connect with them on a deeper level. The Egyptians treated felines as almost gods in their culture because, after domestication, they killed vermin which helped crops grow. That praise evolved into worship, and gave felines new meaning among human beings. In many ways humans change animals to suit their purposes in literature and as to allow us to more finely tune our imagination to the lives of animals. Human beings don’t have any idea what it’s like anymore to be one with their natural surroundings which is why we focus so intently on relating to the lives of animals. The more we try to become kindred with ani mals, the more definitive the relationship between humans and animals becomes. Our relationship is almost anything we decide it to be on our end of it, but as for the animals they seem to fairly indifferent. We can say whatever we want to say about our own relationships with animals, but they’re not going to ignore their own primal instincts no matter what we say. This is demonstrated through Timothy Treadwell’s experience with the grizzly bears in Alaska. Treadwell truely believed to be a kindred spirit with theShow MoreRelatedThe Positive Benefits Of Human Animal Bond1278 Words   |  6 Pagesconduct my research on the many positive benefits that a human-animal relationship has on a person’s emotional, physiological and even physical wellness across the lifespan, in this paper I will discuss a review of the literature regarding my chosen topic and how this information will impact my life. 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This myth can be examined by a structure given by Levi Strauss in his Book â€Å"The jealous Potter.† In his book Levi Strauss explores the universal structure that is present in every myth, no matter whe re it comesRead MoreHow Human Beings Can Conserve Primate As Valuable Species1152 Words   |  5 Pages Animals and human beings come into contact with each other in the different environment across the world. This has been fostered by human settlement in most regions that were delegated for animals. Whenever there is a contact between human and animals, there is a chance for the development of a relationship. Although human beings are familiar with the interaction of companion animals like cats, human-animal interaction also occurs in the context of farms, laboratories and in the wilderness (DavisRead MoreComparing The Hebrew Or Israelite s ( Hoi ) And The Pandora Myth1491 Words   |  6 Pages In each of these works, this creation plays a significant role in showing the relationship between human beings and gods (or God) in that culture. The order of creation (Man Vs Women) indicates the importance one sex has over the other. In the book of Genesis (2.5-3) and Work and Days, Men are created before women towards the beginning of creation. However, the basis on why women are created i ndicates the importance of women in HoI and Greek cultures. In the book of Genesis (2.5-3) woman is createdRead MoreAnimals Like Us By Jonathan Safran Foer1744 Words   |  7 Pages Humans have always had a complicated relationship with non-human animals. This relationship has always benefitted the needs of humans, with little consideration for animals’ needs. Some animals are tortured for entertainment, some are butchered for food and others are taken from their habitat and family, and forced to be pets for humans. These are all examples of the ways humans have exploited animals for their own satisfaction. Hal Herzog’s essay â€Å"Animals Like Us† describes the complicated relationship

Personal Finance By Rachel Siegel And Carol Yacht

Complete the Assignment: Personal Finance by Rachel Siegel and Carol Yacht (2009); Page 23. Exercise 2. See below: â€Å"Use the S.M.A.R.T. planning model and information in this section to evaluate Alice’s goals (below). a. pay off student loan b. buy a house and save for children’s education c. accumulate assets d. retire e. travel around the world in a sailboat. Discuss your evaluations (p.23). Prepare a two page (double-spaced) essay. Cite references to material that you use in preparing the essay. As you walk on a solid concrete foundation, you may not realize that the Smart Goal was implemented to achieve the goal that concrete conforms into a solid mass. In order for that structure to be successful a well thought out chemistry plan was designed, and instrumented through the SMART Goal success. To make your goal S.M.A.R.T., it needs to conform to the following criteria: Specific, Measurable, Attainable, Relevant and Timely. When implementing Smart Goals your mind needs to be clear and your thinking cap must be on and ready to explore and achieve the outcome. SMART goals provide one means of incorporating discipline in the planning process. I will prepare a Financial Plan for a prospect named Alice using the Smart Goals method to analyze her debt to ratio budget toward her future finances. Her preliminary focus is to pay off her student loan b. buy a house and save for children’s education c. accumulate assets d. retire e. travel around the world in a sailboat. Let’s